Difference between revisions of "Microsoft Cortana"

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Cortana is an intelligent personal assistant developed by Microsoft Corporation.<ref>https://www.microsoft.com/en-us/mobile/experiences/cortana/</ref> It was introduced with the Windows 8.1 operating system and is available across Microsoft devices with Windows 8.1 mobile and Windows 10.<ref>http://www.zdnet.com/article/microsofts-cortana-alternative-to-siri-makes-a-video-debut/</ref><ref>http://www.dailymail.co.uk/sciencetech/article-2813649/Microsoft-launches-wearable-fitness-device-199.html</ref> It is also available for Android and iOS operating systems, although with some limitations.<ref>http://www.cnet.com/news/microsoft-to-expand-cortana-voice-assistant-to-ios-and-android/</ref>
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[[File:Cortana logo.png|thumbnail|right|Dark and light themed Cortana logos.]]
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Cortana is an intelligent personal assistant developed by Microsoft Corporation.<ref>https://www.microsoft.com/en-us/mobile/experiences/cortana/</ref> It was introduced with the Windows 8.1 operating system and is available across Microsoft devices with Windows 8.1 mobile and Windows 10.<ref>http://www.zdnet.com/article/microsofts-cortana-alternative-to-siri-makes-a-video-debut/</ref><ref>http://www.dailymail.co.uk/sciencetech/article-2813649/Microsoft-launches-wearable-fitness-device-199.html</ref> It is also available for Android and iOS operating systems, although with some limitations. The name Cortana is based on a fictional AI from the Halo franchise of video games.<ref>http://www.cnet.com/news/microsoft-to-expand-cortana-voice-assistant-to-ios-and-android/</ref>
  
Cortana was in development since 2009.<ref name="msres">http://research.microsoft.com/en-us/news/features/cortana-041614.aspx</ref> It was officially introduced during the Microsoft Build 2014 developer conference as a new feature for the Windows Mobile 8.1 operating system.<ref>https://channel9.msdn.com/Events/Build/2014/KEY01</ref><ref name="computerworld">http://www.computerworld.com/article/2489392/windows-phone-os/windows-phone-8-1-confirmed--with-cortana-digital-assistant.html</ref>
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Cortana has been in development since 2009.<ref name="msres">http://research.microsoft.com/en-us/news/features/cortana-041614.aspx</ref> It was officially introduced during the Microsoft Build 2014 developer conference as a new feature for the Windows Mobile 8.1 operating system.<ref>https://channel9.msdn.com/Events/Build/2014/KEY01</ref><ref name="computerworld">http://www.computerworld.com/article/2489392/windows-phone-os/windows-phone-8-1-confirmed--with-cortana-digital-assistant.html</ref>
  
 
== Main characteristics ==
 
== Main characteristics ==
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[[File:How-Cortana-Comes-to-Life-in-Windows-10-2.png|thumbnail|right|Cortana can display different 'emotional shapes' by animating its logo.]]
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A user can be manually invoked Cortana by tapping the search button in the Windows Start menu or on their mobile device. Cortana can also automatically respond to the command "Hey, Cortana" if enabled. Before the user can start using the service, Cortana will ask them to provide some personal information in order to personalize the future search results.<ref>http://www.windowsphone.com/en-us/how-to/wp8/cortana/start-using-cortana</ref> After asking Cortana a question, the query is translated into text and send to the Microsoft Bing search engine to process. Afterwards, Cortana will voice the most likely result back to the user.<ref>https://blogs.windows.com/windowsexperience/2015/02/10/how-cortana-comes-to-life-in-windows-10/</ref> Cortana is connected through other Microsoft services such as OneDrive, Outlook, or Edge. It is able to search user's contacts, set appointments, write and notify of messages, display latest news, and pro-actively update the user.<ref>https://www.microsoft.com/en-us/windows/Cortana</ref><ref>http://www.pocket-lint.com/news/134730-cortana-in-windows-10-here-s-how-it-works-and-why-it-could-change-pcs-forever</ref>
  
A user can be manually invoked Cortana by tapping the search button in the Windows Start menu or on their mobile device. Cortana can also automatically respond to the command "Hey, Cortana" if enabled. Before the user can start using the service, Cortana will ask them to provide some personal information in order to personalize the future search results.<ref>http://www.windowsphone.com/en-us/how-to/wp8/cortana/start-using-cortana</ref> After asking Cortana a question, the query is translated into text and send to the Microsoft Bing search engine to process. Afterwards, Cortana will voice the most likely result back to the user.<ref>https://blogs.windows.com/windowsexperience/2015/02/10/how-cortana-comes-to-life-in-windows-10/</ref> Cortana is connected through other Microsoft services such as OneDrive, Outlook, or Edge. It is able to search user's contacts, set appointments, write and notify of messages, display latest news, and pro-actively update the user.<ref>https://www.microsoft.com/en-us/windows/Cortana</ref><ref>http://www.pocket-lint.com/news/134730-cortana-in-windows-10-here-s-how-it-works-and-why-it-could-change-pcs-forever</ref> An integral part of Cortana is the Notebook feature. The Notebook is a unified place where the user can view and edit information Cortana aggregates about them which are then used to personalize search.<ref>http://www.laptopmag.com/articles/cortana-top-features</ref> The Cortana development team based this feature on how human assistants do their work.<ref name="msres" /> This was a deliberate decision from the very beginning of Cortana's development as the team tried to create a virtual persona that would not make the user feel like it was stalking them.<ref name="historyverge">http://www.theverge.com/2014/4/2/5570866/cortana-windows-phone-8-1-digital-assistant</ref>
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An integral part of Cortana is the Notebook feature. The Notebook is a unified place where the user can view and edit information Cortana aggregates about them which are then used to personalize search.<ref>http://www.laptopmag.com/articles/cortana-top-features</ref> The Cortana development team based this feature on how human assistants do their work.<ref name="msres" /> This was a deliberate decision from the very beginning of Cortana's development as the team tried to create a virtual persona that would not make the user feel like it was stalking them.<ref name="historyverge">http://www.theverge.com/2014/4/2/5570866/cortana-windows-phone-8-1-digital-assistant</ref> Additionally, Cortana is able to have short small-talk with the user. The development team created responses for a number of 'clever' queries, that do not actually look for any useful information, manually with the help of a team of writers. Cortana is thus able to respond to questions such as “Do you like dogs?” with a quasi-human personality that has been intentionally crafted so it leaves the user feeling good. One obstacle the team behind Cortana's personality had to overcome, was when the service was released to the public and had to respond to often vulgar queries.<ref name="yahoo">https://www.yahoo.com/tech/inside-windows-cortana-the-most-human-ai-ever-124740656729.html</ref>
  
 
=== Historical overview ===
 
=== Historical overview ===
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[[File:Cortana researchers.jpg|thumbnail|right|Microsoft Researchers who developed Cortana. From the left: top row, Malcolm Slaney, Lisa Stifelman, and Larry Heck; bottom row, Gokhan Tur, Dilek Hakkani-Tür, and Andreas Stolcke ]]
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The development on Cortana begins in 2009 and it continued the efforts started by Eric Horvitz, now technical fellow and managing director at Microsoft, from the 1990'.<ref name="horvitz">http://research.microsoft.com/en-us/um/people/horvitz/</ref> The project was the originally called Conversational-Understanding Personal-Assistant that was born in an effort to unify relevant Microsoft Research personnel into a project that would develop virtual assistant technology. A team consisting of machine hearing researcher Malcolm Slaney,<ref name="slaney">https://profiles.stanford.edu/malcolm-slaney</ref> principal user-experience designer Lisa Stifelman,<ref name="lisa">http://academic.research.microsoft.com/Author/1670373/lisa-j-stifelman</ref> principal scientist Larry Heck,<ref name="heck">https://www.linkedin.com/in/larryheck</ref> principal applied researcher Gokhan Tur,<ref name="tur">http://research.microsoft.com/en-us/people/gokhant/</ref> principal researcher Dilek Hakkani-Tür,<ref name="dilek
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">http://research.microsoft.com/en-us/people/dilekha/</ref> and principal researcher Andreas Stolcke<ref name="stolcke">http://research.microsoft.com/en-us/people/anstolck/default.aspx</ref> was created along with other Microsoft Bing researchers and engineers.<ref name="msres" />
  
The development on Cortana begins in 2009 and it continued the efforts started by Eric Horvitz, now technical fellow and managing director at Microsoft, from the 1990'.<ref>http://research.microsoft.com/en-us/um/people/horvitz/</ref> The project was the originally called Conversational-Understanding Personal-Assistant that was born in an effort to unify relevant Microsoft Research personnel into a project that would develop virtual assistant technology. A team consisting of Malcolm Slaney, principal user-experience designer Lisa Stifelman,<ref>http://academic.research.microsoft.com/Author/1670373/lisa-j-stifelman</ref> principal scientist Larry Heck,<ref>https://www.linkedin.com/in/larryheck</ref> principal applied researcher Gokhan Tur,<ref>http://research.microsoft.com/en-us/people/gokhant/</ref> principal researcher Dilek Hakkani-Tür,<ref>http://research.microsoft.com/en-us/people/dilekha/</ref> and principal researcher Andreas Stolcke<ref>http://research.microsoft.com/en-us/people/anstolck/default.aspx</ref> was created along with other Microsoft Bing researchers and engineers.<ref name="msres" />
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Cortana was released together with the Windows 8.1 mobile update in August 2014.<ref name="cortanarelease">http://www.windowscentral.com/activate-cortana-alpha-version-india-canada-and-australia</ref><ref>http://www.windowsphone.com/en-in/how-to/wp8/cortana/cortana-alpha</ref>
 
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+
 
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<ref name="historyverge" />
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=== Purpose ===
 
=== Purpose ===
<!-- This is a very short description of the technology's purpose. What will it be doing, for what goal was it created, how it modifies human cognition. Keep this as brief as possible. -->
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Cortana is an intelligent personal assistant available for Windows 8.1 Mobile, Windows 10, Xbox One, Android, iOS, and Cyanogen.<ref>https://blogs.windows.com/windowsexperience/2015/12/09/cortana-now-available-here-and-when-you-need-her-no-matter-what-smartphone-you-choose/</ref>
  
 
=== Company & People ===
 
=== Company & People ===
  
Larry Heck - (experience from SRI International CALO, Nuance, and Yahoo!)
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Larry Heck - chief Scientist of the Microsoft Speech products, now principal scientist at Google Inc.<ref name="heck" />
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Eric Horvitz - technical fellow and managing director.<ref name="horvitz" />
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Malcolm Slaney - machine hearing researcher, now at Google Inc.<ref name="slaney" />
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Lisa Stifelman - UX designer.<ref name="lisa" />
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Gokhan Tur - human/machine conversational systems researcher.<ref name="tur" />
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Dilek Hakkani-Tür - natural language and speech processing researcher.<ref name="dilek" />
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Andreas Stolcke - speech recognition and understanding researcher, formerly at SRI International.<ref name="stolcke" />
 
   
 
   
 
== Important Dates ==
 
== Important Dates ==
<!-- A list of important dates in the development and history of the technology. Use the information provided in the second half of the Main characteristics section and make it into a short, unnumbered list. -->
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* 2009 - The development of Cortana begins.<ref name="msres" />
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* August 2014 - Microsoft releases the beta version of Cortana together with Windows 8.1 Mobile.<ref name="cortanarelease" />
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* 9 December 2015 - Cortana app is available for Android and iOS.<ref>http://www.theverge.com/2015/12/9/9877908/microsoft-cortana-android-ios-features</ref>
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* October 2015 - Cortana is, unofficially, available for Xbox One.<ref>http://www.theverge.com/2015/10/10/9492327/xbox-one-cortana-features</ref>
  
 
== Enhancement/Therapy/Treatment ==
 
== Enhancement/Therapy/Treatment ==
<!-- Describe in detail whether the technology aims to enhance human cognition, i.e. to improve human abilities beyond what is considered normal, and/or if it is also applicable as a form of treatment or therapy, i.e. it can serve to cure patients or restore abilities that do not perform as they would in a healthy person -->
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Enhancement - As a personal assistant, Cortana can help the user to better organize their work, and help them retrieve information and use their devices hands-free.
  
 
== Ethical & Health Issues ==
 
== Ethical & Health Issues ==
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http://www.zdnet.com/article/microsofts-cortana-alternative-to-siri-makes-a-video-debut/
 
http://www.zdnet.com/article/microsofts-cortana-alternative-to-siri-makes-a-video-debut/
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“Sometimes I catch myself saying thank you or apologizing to her,” says 343’s O’Connor. “There are these little Turing Test moments you trip over when you forget she’s not a real person.”<ref name="yahoo" />
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http://www.trustedreviews.com/opinions/siri-vs-google-now-vs-cortana
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 +
http://www.theguardian.com/technology/2014/apr/14/cortana-microsofts-siri-like-assistant-fills-a-windows-phone-gap
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http://www.engadget.com/2015/07/30/cortana-windows-10/
  
 
== Public Policy ==
 
== Public Policy ==
Line 41: Line 63:
  
 
== Related Technologies, Projects or Scientific Research ==
 
== Related Technologies, Projects or Scientific Research ==
<!-- If there is any scientific research conducted or being conducted that is closely connected to this technology, it should be properly cited here. -->
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CALO http://www.dailytech.com/SRIs+CALO+Project+Tackles+Artificial+Intelligence/article9860.htm
  
 
== References ==
 
== References ==

Latest revision as of 13:07, 4 March 2016

Dark and light themed Cortana logos.

Cortana is an intelligent personal assistant developed by Microsoft Corporation.[1] It was introduced with the Windows 8.1 operating system and is available across Microsoft devices with Windows 8.1 mobile and Windows 10.[2][3] It is also available for Android and iOS operating systems, although with some limitations. The name Cortana is based on a fictional AI from the Halo franchise of video games.[4]

Cortana has been in development since 2009.[5] It was officially introduced during the Microsoft Build 2014 developer conference as a new feature for the Windows Mobile 8.1 operating system.[6][7]

Main characteristics

Cortana can display different 'emotional shapes' by animating its logo.

A user can be manually invoked Cortana by tapping the search button in the Windows Start menu or on their mobile device. Cortana can also automatically respond to the command "Hey, Cortana" if enabled. Before the user can start using the service, Cortana will ask them to provide some personal information in order to personalize the future search results.[8] After asking Cortana a question, the query is translated into text and send to the Microsoft Bing search engine to process. Afterwards, Cortana will voice the most likely result back to the user.[9] Cortana is connected through other Microsoft services such as OneDrive, Outlook, or Edge. It is able to search user's contacts, set appointments, write and notify of messages, display latest news, and pro-actively update the user.[10][11]

An integral part of Cortana is the Notebook feature. The Notebook is a unified place where the user can view and edit information Cortana aggregates about them which are then used to personalize search.[12] The Cortana development team based this feature on how human assistants do their work.[5] This was a deliberate decision from the very beginning of Cortana's development as the team tried to create a virtual persona that would not make the user feel like it was stalking them.[13] Additionally, Cortana is able to have short small-talk with the user. The development team created responses for a number of 'clever' queries, that do not actually look for any useful information, manually with the help of a team of writers. Cortana is thus able to respond to questions such as “Do you like dogs?” with a quasi-human personality that has been intentionally crafted so it leaves the user feeling good. One obstacle the team behind Cortana's personality had to overcome, was when the service was released to the public and had to respond to often vulgar queries.[14]

Historical overview

Microsoft Researchers who developed Cortana. From the left: top row, Malcolm Slaney, Lisa Stifelman, and Larry Heck; bottom row, Gokhan Tur, Dilek Hakkani-Tür, and Andreas Stolcke

The development on Cortana begins in 2009 and it continued the efforts started by Eric Horvitz, now technical fellow and managing director at Microsoft, from the 1990'.[15] The project was the originally called Conversational-Understanding Personal-Assistant that was born in an effort to unify relevant Microsoft Research personnel into a project that would develop virtual assistant technology. A team consisting of machine hearing researcher Malcolm Slaney,[16] principal user-experience designer Lisa Stifelman,[17] principal scientist Larry Heck,[18] principal applied researcher Gokhan Tur,[19] principal researcher Dilek Hakkani-Tür,[20] and principal researcher Andreas Stolcke[21] was created along with other Microsoft Bing researchers and engineers.[5]

Cortana was released together with the Windows 8.1 mobile update in August 2014.[22][23]

Purpose

Cortana is an intelligent personal assistant available for Windows 8.1 Mobile, Windows 10, Xbox One, Android, iOS, and Cyanogen.[24]

Company & People

Larry Heck - chief Scientist of the Microsoft Speech products, now principal scientist at Google Inc.[18] Eric Horvitz - technical fellow and managing director.[15] Malcolm Slaney - machine hearing researcher, now at Google Inc.[16] Lisa Stifelman - UX designer.[17] Gokhan Tur - human/machine conversational systems researcher.[19] Dilek Hakkani-Tür - natural language and speech processing researcher.[20] Andreas Stolcke - speech recognition and understanding researcher, formerly at SRI International.[21]

Important Dates

  • 2009 - The development of Cortana begins.[5]
  • August 2014 - Microsoft releases the beta version of Cortana together with Windows 8.1 Mobile.[22]
  • 9 December 2015 - Cortana app is available for Android and iOS.[25]
  • October 2015 - Cortana is, unofficially, available for Xbox One.[26]

Enhancement/Therapy/Treatment

Enhancement - As a personal assistant, Cortana can help the user to better organize their work, and help them retrieve information and use their devices hands-free.

Ethical & Health Issues

Public & Media Impact and Presentation

http://www.computerworld.com/article/2489392/windows-phone-os/windows-phone-8-1-confirmed--with-cortana-digital-assistant.html

http://www.zdnet.com/article/microsofts-cortana-alternative-to-siri-makes-a-video-debut/

“Sometimes I catch myself saying thank you or apologizing to her,” says 343’s O’Connor. “There are these little Turing Test moments you trip over when you forget she’s not a real person.”[14]

http://www.trustedreviews.com/opinions/siri-vs-google-now-vs-cortana

http://www.theguardian.com/technology/2014/apr/14/cortana-microsofts-siri-like-assistant-fills-a-windows-phone-gap

http://www.engadget.com/2015/07/30/cortana-windows-10/

Public Policy

Related Technologies, Projects or Scientific Research

CALO http://www.dailytech.com/SRIs+CALO+Project+Tackles+Artificial+Intelligence/article9860.htm

References

  1. https://www.microsoft.com/en-us/mobile/experiences/cortana/
  2. http://www.zdnet.com/article/microsofts-cortana-alternative-to-siri-makes-a-video-debut/
  3. http://www.dailymail.co.uk/sciencetech/article-2813649/Microsoft-launches-wearable-fitness-device-199.html
  4. http://www.cnet.com/news/microsoft-to-expand-cortana-voice-assistant-to-ios-and-android/
  5. 5.0 5.1 5.2 5.3 http://research.microsoft.com/en-us/news/features/cortana-041614.aspx
  6. https://channel9.msdn.com/Events/Build/2014/KEY01
  7. http://www.computerworld.com/article/2489392/windows-phone-os/windows-phone-8-1-confirmed--with-cortana-digital-assistant.html
  8. http://www.windowsphone.com/en-us/how-to/wp8/cortana/start-using-cortana
  9. https://blogs.windows.com/windowsexperience/2015/02/10/how-cortana-comes-to-life-in-windows-10/
  10. https://www.microsoft.com/en-us/windows/Cortana
  11. http://www.pocket-lint.com/news/134730-cortana-in-windows-10-here-s-how-it-works-and-why-it-could-change-pcs-forever
  12. http://www.laptopmag.com/articles/cortana-top-features
  13. http://www.theverge.com/2014/4/2/5570866/cortana-windows-phone-8-1-digital-assistant
  14. 14.0 14.1 https://www.yahoo.com/tech/inside-windows-cortana-the-most-human-ai-ever-124740656729.html
  15. 15.0 15.1 http://research.microsoft.com/en-us/um/people/horvitz/
  16. 16.0 16.1 https://profiles.stanford.edu/malcolm-slaney
  17. 17.0 17.1 http://academic.research.microsoft.com/Author/1670373/lisa-j-stifelman
  18. 18.0 18.1 https://www.linkedin.com/in/larryheck
  19. 19.0 19.1 http://research.microsoft.com/en-us/people/gokhant/
  20. 20.0 20.1 http://research.microsoft.com/en-us/people/dilekha/
  21. 21.0 21.1 http://research.microsoft.com/en-us/people/anstolck/default.aspx
  22. 22.0 22.1 http://www.windowscentral.com/activate-cortana-alpha-version-india-canada-and-australia
  23. http://www.windowsphone.com/en-in/how-to/wp8/cortana/cortana-alpha
  24. https://blogs.windows.com/windowsexperience/2015/12/09/cortana-now-available-here-and-when-you-need-her-no-matter-what-smartphone-you-choose/
  25. http://www.theverge.com/2015/12/9/9877908/microsoft-cortana-android-ios-features
  26. http://www.theverge.com/2015/10/10/9492327/xbox-one-cortana-features